Controlled draft: This page is operational guidance, not a substitute for legal advice.
Information provided through enquiries
The website may invite you to provide your name, company, contact details, location, industry, service interest, operational impact, and a description of the machinery or maintenance problem.
How website enquiries are handled
The contact form is processed by the website hosting provider, Netlify. Submitted information is stored in the site's form dashboard and may be forwarded to an approved Profilio Technologies inbox as a notification so the enquiry can be reviewed and answered.
Automated spam filtering and a hidden anti-bot field are used to reduce unwanted submissions. Visitors may use telephone, WhatsApp, or direct email instead of the form.
Purpose
Enquiry information is used to understand the request, assess whether it fits the available scope, respond, prepare proposals, and maintain an appropriate business record.
Data minimisation and confidential factory information
Do not send passwords, access keys, personal identity documents, confidential drawings, sensitive production data, or detailed incident evidence through the public form. A controlled exchange method should be agreed when sensitive material is required.
Analytics and advertising
No invasive advertising trackers are enabled by default. Privacy-conscious analytics may be added after configuration and notice review. Remarketing or advertising pixels require a separate consent and governance decision.
Retention and access
Form submissions and resulting business correspondence should be reviewed and deleted when no longer required for the enquiry, relationship, legal obligations, or legitimate record keeping. Requests about information should be sent to engineering@profiliotechnologies.com.
Changes
This notice will be revised when form processing, analytics, hosting, legal requirements, or business operations change materially.