Evidence worth collecting before the condition changes
- Open action list and age
- Named owner and due date
- Required technical completion evidence
- Who verifies closure
- Repeat findings that were previously marked complete
Questions that improve the diagnosis
- Is completion different from verification?
- What evidence proves the defect or risk was addressed?
- Who has authority to accept closure?
- Does a repeated finding reopen the original action or create a new one?
What not to conclude too early
- Closing actions on verbal confirmation alone
- Using percentage complete without evidence of the result
- Mixing statutory certification with ordinary operational close-out